Support
Supporting our customers and partners
A dedicated team of GIS professionals and technology specialists to assist in deploying, operating, and managing GIS software and spatial data.
Support is available to customers who have annual maintenance. Maintenance includes telephone and email support together with access to new versions of Cadcorp software released during the maintenance period. Cadcorp also offers an Extended Support Service.
Implementation Review
Get the maximum value from your Cadcorp SIS investment
After the initial implementation of a GIS, your organisation’s IT infrastructure may have changed. This can impact the efficiency, speed, and responsiveness of the GIS.
A Cadcorp Implementation Review provides an up-to-date ‘health check’ of your GIS set-up and offers insight into optimally configuring both GIS and IT environments.
The health check process
A complete and accurate picture of how the GIS is used in the organisation
A Cadcorp engineer will examine your organisation’s IT infrastructure and following a review meeting, produce an Implementation Review report on your current GIS set-up.
It is designed to ensure that your system is running smoothly and to identify potential problems or issues before they occur.
Comprehensive report
Detailed results with recommendations for improvement
The in-depth report provides an overview of the GIS setup, clear results of findings, and recommendations for improvement.
It offers insight into specific elements of the software, and advice on streamlining service delivery and improving the overall end-user experience.
Steve Litchfield
Senior GIS Analyst, Orbit Group
“Since implementing the report’s recommendations, we are seeing a healthy reduction in the loads on our servers. This creates a very positive experience for end users within the business which goes towards a more positive GIS experience to staff.”
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Get in touch
Give us a call or complete the form. We endeavour to answer all enquiries within 24 hours on business days. We will be happy to answer your questions.
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